General manager and marketing

From the Outaouais Region, graduated in Social Sciences and Humanities of the Collège de l ’Outaouais in 1985, I have a great passion for the hospitality industry. With more than 30 years of experience and service, specifically in sales and marketing for the Ramada Plaza/Manoir de Casino since 2002 and Assistant General Manager for 8 years. In 2015, I took the wonderful responsibility of General Manager. Great optimist at heart, highly motivated and focused on results and goals, for me and also my team. I am a true team player. I love personnel management and my motivation is customer service. Public relations and different socio-economic and cultural levels inspire me. I am very involved in my community, member of Club Optimist, Executive Board,  Quebec Hotel Association, teacher at the College Mérici in 2005, Member of the Gatineau Chamber of Commerce, President of the Gatineau/National Capital Businesswoman Network (RFAQ OCN) Member of the board  – Outaouais Tourism .  Campaign Cabinet Director, Outaouais United Way,  Tourism and communications division, RGA member.

Accounting manager

For 35 years, it’s in the restaurant business that I will proudly work my way up. In the hotel environment, I touched many departments, from Banquet & Sales Manager, Front Office Manager, Banquet Manager to Food and Beverage Manager. Showing interest and gaining accounting skills throughout my career, I acceded to the position of Accounting Manager in 2007. ”It is another passion that allows me to surpass myself!”

Maintenance Manager

Having worked for years in the construction industry, I decided in 1997 to go back to school and completed a course in general building maintenance. In 1999, I did my field work placement during the construction of the hotel and I have been here ever since as Maintenance Manager. My team and I ensure that all the technical aspects of the hotel are running smoothly, as well as ensuring the safety and comfort of our guest. The Ramada Plaza, a very good place to work!

Front Office Manager

Native from Senegal, in Canada since 2003 to study, he joined the Ramada Plaza team in June 2015 as a front office agent. He has climbed the ladder and is now our Front Office Manager since May 2017. He plans, organizes and control the reception activities to ensure the quality of service, to meet and exceed our clientele expectations with his team. In his spare time passionate soccer player. He practice is sport 3 days / week. He is married since 2015 and a proud father of a little boy.

hotel sales team

Assistant Sales Manager and office team leader

He’s been with us for more than  8 years and promoted to the sales department 3 years ago.  Marc Philip is responsible for the corporate and sports market. For all block requests of 10 rooms and more, do not hesitate to contact him directly. He generously shares his free time with community organizations and proudly represents the hotel in multiple events.  He is a member of the BNI, MPI Ottawa Chapter and the Gatineau Chamber of Commerce.

Event Specialist

In the field of catering for more than 25 years, Lise has a lot of expertise. She began her career as a banquet waitress and later her passion led her to acquire a gourmet French restaurant in the National Capital Region which ranked as one of the top 5 the region, Le Verlan. Lise has also owned restaurant concessions, a catering service for golf courses in the Outaouais. Whether it’s for a business meeting, a conference, a wedding or any other social event, she will accompany you from start to finish. She is an outstanding event specialist.

contact LISE
Sales and reservation coordinator

With us for 12 years now and promoted to the sales department 6 years ago, she is responsible for the group follow-ups, productions and social bookings (weddings, anniversaries, etc.), reservations, sales contracts, rooming lists and all the details of your group guestroom bookings. Karyne communicates pertinent information to all department of the hotel to ensure your stay is a success. She is also responsible for the gift certificate requests.

contact KARYNE
Responsible of the sales office

Back with us since July 2017 with 16 years of experience in hospitality and event planning, Aicha deals with the governmental, federations, associations and Tour and Travel markets.

Should you need block booking of 10 rooms or more, please don’t hesitate to contact her directly, it will be her pleasure to assist you. She represents the Hotel in multiple events and is also a member of CSAE Ottawa-Gatineau Chapter, Q.C.P.A., A.C.T.A and O.M.C.A

contact AICHA

our restaurant

Bistro 75 is a comfortable and elegant place with classic surf 'n' turf dishes, burgers, ribs and pastas, with a full bar. Enjoy a delicious quick bite or relax and enjoy an exceptional meal. The freshness and flavors of the ingredients simply shine.



Planning an upcoming trip? You do the planning, and we’ll provide the savings! Book your 3 consecutive nights and save 15% off our Best Available rate*! It’s simple – reserve, save, and leave the rest to us!

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